No matter what we’re helping you with, our number one priority is your satisfaction and peace of mind. We strive for 100% customer satisfaction in everything we do, and you can count on us to make it right if you’re not fully pleased with any aspect of our work.
We couldn’t call ourselves experts if we didn’t have technicians certified for the highest standards of customer service. The Pink Plumber Total Home Comfort technicians and installers are ACE certified (and recertified every year) to ensure top-of-the-line service. Our experts can provide fast, knowledgeable service and longer-lasting solutions because of our ACE education and training.
Service isn’t just what we give our customers, it’s what we give back. Through charitable organizations like the Make-A-Wish Foundation and other community outreach initiatives, The Pink Plumber Total Home Comfort can lend a hand to communities like yours. Learn more about our commitment to serving communities.
Our dedication to lasting and affordable comfort starts with core values that have always been part of our company’s history. Take a deeper look at where The Pink Plumber began, and how our history shows we’re always developing the future of home comfort.
Thanks to extensive experience in the home services industry, our leadership has built a company that can deliver total home comfort ensured by our 100% Satisfaction Guarantee*. See more about the outstanding experience of The Pink Plumber leadership.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people sustainably live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
We’re the company that makes you feel right at home.
Our core values are based on these guiding principles of COMFORT:
We Are Caring – We’re passionate about making the world a cozy place to live for our people and our customers.
We Are Opportunity – We strive to provide opportunities to our team members through training and development, so they can learn and grow with us.
We Make It Right – Whether we’re warming, cooling, or making the water flow, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time.
We Are Family – We are a big company with hometown heart and a local focus on our teams.
We Are One Team – Our “can do” family attitude fuels our strength in teamwork and collaboration and helps us to deliver superior service every day.
We Are Revolutionary – With nearly 4,000 team members, we can deliver and innovate better than the rest of the industry. We are reinventing the industry by utilizing each team member’s best ideas.
We Are Thankful – We are thankful for our communities and our customers who put their trust in our hands.
© 2024 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.